The receipt/ delivery and vessel dispatch activities at Cat Lai port have been not only the concern of the shipping lines/ agents, forwarding companies and importers/ exporters, but they have also attracted the public interest when the port congestion has become the consecutive high - light in the newspapers in the recent time. After the proper and urgent measures had been taken, the operation activities at Cat Lai port has normalized in the mid of June 2008.
In an effort to enhance the service quality and increase the productivity of the vessel dispatch as well as to shorten the receipt/ delivery time, since June 22, 2008, the new TOPX terminal operating system has gone live. This is an advanced system provided by Realtime Business Solutions (RBS), an australian-based company. In the first week of TOPX, the fact that the productivity fell down to 15 container/vesselhour due to the unfamiliarity with the new procedures caused worry to the shiping lines and customers. Under the prompt instruction of the Board of Directors, thanks to the best attempt of the SNP’s staffs and precious cooperation and understanding of shipping lines and customers, the situation has been improved and the vessel handling activities have been considerably improved with average 36 moves/vh and 31 moves/vh for the net and berth productivity respectively. Especially, the new system helps shorten the time for moving the import laden containers to the customs inspection area as well as the container receipt/ delivery time. The container location can now be updated on the real time basis. It’s expected that the berth productivity at Catlai will be raised to 38 to 40 moves/vh in September 2008.
With the new TOPX, the service quality of SNP will be continously enhanced and satisfy all the customers.
