The corporate culture plays an important role in enhancing the service quality at Saigon Newport company. On October 15th 2008, SNP issued the Regulation No 2008/ QD-TC-CD on the attitude, communication and behaviour of the cadres, soldiers , employees and customers of SNP. Accordingly, in the working environment of SNP’s premises, the management and employees of SNP and of the subcontractors as well as the customers should behave in a polite and respectful way. All the harassments, bossy behaviors or tip demanding/ taking during the business transaction and duty performance are forbidden. On September15th 2008, the campaign “Saigon Newport says “no” to the unethical behaviours: harassments, tip -claiming and tip -taking” was officially launched by the General Director of SNP. The measures to deal with the violated cases have also clearly stated in the Regulation.
In the spirit of the attentiveness and respect to the customers, the campaign expresses the determination of the management and staffs of Saigon Newport to build up a healthy business environment, make the service quality more and more enhanced and meet all the customers’ demands.
